Title: Workplace Experience Specialist
Contract: Full time
Hours: Full time, 40 hours per week
Location: In-Studio, Braga, Portugal
PTW Portugal has a fantastic opportunity to join our regional Workplace Experience team. As the first point of contact for our employees and visitors in our new Braga location, you will be an engaging, enthusiastic and expert facilitator who is excited about making a difference through providing an exceptional workplace experience.
The role: As Workplace Experience Specialist, you will play an integral role in the smooth running of our Braga location and the wider region. You will be the first point of contact for visitors and team members alike, as well as being responsible for the organization of our facilities, administration, procurement, logistics and health and safety. The responsibilities will include, but are not limited to:
Maintain physical security compliance across the location, by issuing Non- Disclosure Agreements, managing access cards and signing visitors in/out
Welcome all visitors, including clients, suppliers and internal employees to the studio with communications regarding visits/housekeeping rules etc.
Receive/sort/distribute mail/deliveries and handle outgoing mail/shipments/customs
Complete daily, weekly and monthly checks of the studio and record on tracker items requiring attention, actions, closure etc.
Process invoices & liaise with Finance as their point of contact for the Braga location
Maintain filing and archive systems
Ensure meeting rooms are clean, tidy, fully equipped and ready for use. Refreshments to be available - including ordering lunches as requested by local managers
Responsible for lockers and key management
Support Business Continuity Plan requirements
Coordinate all front desk activities including ensuring the reception area is tidy and presentable
Your skills and experience: In order to succeed and deliver in this role, it is crucial that you are able to demonstrate the following:
An ability to multi-task at a high pace, whilst at times being hands-on
Forward thinker with excellent interpersonal skills
Clear communication skills
Highly accurate with strong attention to detail across analysis
Demonstrate a good working knowledge of H&S
Amazing time management skills with the ability to prioritize tasks