As the APAC Emerging Markets Workplace Experience Partner , you'll drive
the operations and logistical support teams, keep the offices running
smoothly, and plan the activities that'll foster a riotous workspace. Your
experience managing fast-paced offices combined with the powers of your
attention to detail and sunny disposition will help drive your efforts to
create an environment where Rioters will thrive.
You'll join a team of internationally and culturally diverse professionals
that share our focus on player experience and passion for our players and
Rioters.
Responsibilities:
Shape, develop and manage all office operations within Riot's APAC Emerging
Markets, currently being Philippines, Indonesia, Thailand and India (subject
to change and growth) managing offices and implement improvements aligned
with needs.
You are the subject matter expert in all things related to workspace
projects and optimization. Serve as the point of contact for all workplace
space planning. Coordinate constant Rioter churn and workspace
requirements - moves, adds, changes, deletes.
You will maintain office efficiency by planning and building office
systems, layouts, and equipment procurement across your locations of focus
Manage all office administration beyond office day to day duties. This
includes keeping office equipment and supplies stocked, mailing,
administrative duties, pantry management and cleaning.
You will manage multiple simultaneous office operations projects from
inception through completion e.g. SWAG drops, program rollouts
Assist in the onboarding process for new hires and help Rioters with
required office and admin support.
Support internal and external events, including Rioter team events and
celebrations, karma / philanthropy, and other activities for community
engagement.
You communicate easily in the most appropriate medium, be it email, hallway
conversation or messenger pigeon; you will communicate with all Rioters in
your region, including leadership, to provide key updates and ensure
compliance with Riot Games' standards and security policies.
You have a sense of urgency and you are an expert problem-solver who can
address major issues that threaten Rioters, players, or services, whether
it is people, process, or workplace related.
Required qualifications:
Experienced Office Administration and/or Management: At least two
years supporting an office with all the ins and outs, such as office
administration and other relevant duties.
Exemplary Judgement: Having dealt with nuanced and sometimes
confidential topics, you anticipate any required steps to safe-guard
sensitive communications and operations; your integrity and accountability
show in your interactions with stakeholders, team members, and players.
Empathetic: Collaborating and commingling with all types of people;
when someone needs advice, your warm personality puts people at ease and
you're there to offer guidance.
Planner and Problem Solver: When you see a haphazard pile, you're
mentally organizing and reorganizing, and seeking to improve upon existing
policies, practices, and procedures; when problems appear, you're the on-
call fixer, applying your approach to resolve any situation, no matter how
big or small.
Language: Professional level fluency of English. Knowing any other
relevant local language is a plus.
Resource full: having experience sailing in unknown waters as you will be
managing and setting ops beyond borders.
Desired qualifications:
You've had experience driving areas beyond office management, such as
onboarding of new employees, team activities' organisation, etc.
You've been in the thick of setting up new office spaces and reevaluating
existing ones.
You've managed an office in a multinational and multicultural environment
and/or have had related working experiences abroad.
This role will be based out of our APAC Hub in Singapore and requires you to
travel regularly to the above mentioned locations for optimal support on the
ground. The expectation is to also lend a hand in SG when needed.
Don't forget to include a resume and cover letter. We receive a lot of
applications, but we'll notice a fun, well-written intro that shows us you
take play seriously.
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