Spontaneous application - Player Support

Keywords Studios is the world's top supplier of technical services to the expanding international video games and entertainment sector. Since 1998 , we have been providing creative, technical and customer related services for some of the best games out there. In more than 70 studios located in 25 different countries , we currently employ around 12,000 talented and committed individuals , who are not afraid to Imagine More , using cutting-edge technologies to deliver excellent services and incredible gaming experiences.

We provide graphic art production, game development, audio, marketing, customer support, testing and localization services to most of the top video games developers and publishers in the world. In Poland , we offer job opportunities within Player Support, Functionality QA and Localization QA services in Katowice , and at the same time - Engineering and Art services in Kraków and Warsaw. If you want to join our awesome team and work on some of the most popular and innovative games in the industry, apply now and become part of the Keywords family!

Please kindly note that by applying to this particular job advertisement, you apply to the Player Support department.

For the Player Support Agent position we most often need bilingual candidates who are fluent in English plus another foreign language (other than Polish). Our dream candidate will have excellent communication skills in both of these languages and be able to provide exceptional customer service to the gamers. This is an entry level role, so you can still apply even if you're not experienced yet and start your career in this exciting and growing field with us! For the position of a Moderator , we are looking for individuals with strong written and verbal communication skills, great decision-making skills and stress resilience. An ideal candidate would have the passion for video games and social media, good knowledge of MS Office Suite and (optionally) some community platforms (e.g. Discord, Slack). Experience in managing or moderating an online community, either professionally or in your spare time could be an asset here!

If you'd like to apply spontaneously to the Player Support Unit within our Katowice studio, don't hesitate and submit your resume now! On the application form please specify the details which will allow us to identify your work preferences better. Please kindly note that we may not have openings for all language combinations at the moment, but in such cases the most suitable candidates will be contacted for the purpose of future positions.

Your journey in the video games industry starts here!