Job Posting Title
Service Delivery Specialist - People & Culture
Summary
Aristocrat is seeking a Service Delivery Specialist to assist with successful
execution of operational and strategic initiatives across the People & Culture
Global Operations team. This role will report to P&C Service Delivery Manager.
What You'll Do
Identify and support implementation of opportunities for process
improvement
Assist with requirements gathering sessions and distribute meeting
outcomes
Complete project standard documentation, forms, templates related to P&C
strategic initiatives
Maintain and distribute the list of P&C Strategic priorities to
stakeholders on a regular basis
Create business process diagrams reflecting “As Is” and “Future” state
using process mapping tools such as Signavio or Visio
Provide ongoing support and development of Standard Operating Procedures
for all in-scope processes
Partner with project teams to support testing and readiness reviews
Align with P&C Service Operations and Systems team to understand business
needs and expectations
Align with Project Manager and other stakeholders to ensure seamless
communication and execution of initiatives
Work across teams, vendors and P&C Operations on the planning,
coordination and implementation of projects and initiatives
Under direction of senior leads, act as Tier 3 Subject Matter Expert in
those P&C functions supported and provide guidance, support and training
to resources in Tier 1 and Tier 2.
What We're Looking For
Bachelor's degree in Computer Science or related field
2+ years of techno- functional Workday HCM experience (any other modules
are a plus)
Excellent verbal and written communication skills
P&C/HR operational knowledge in one of more of the following: benefits,
employee experience, recruiting, absence management, talent
Project management experience preferred
Demonstrated ability to successfully navigate P&C related systems and
information
Demonstrable success communicating and building relationships at all
levels in an organization with an emphasis on promoting a culture of
positivity, teamwork and results
Self-sufficient and able to handle multiple projects simultaneously
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier
publisher of free-to-play mobile games. We deliver great performance for our
B2B customers and bring joy to the lives of the millions of people who love to
play our casino and mobile games. And while we focus on fun, we never forget
our responsibilities. We strive to lead the way in responsible gameplay, and
to lift the bar in company governance, employee wellbeing and sustainability.
We're a diverse business united by shared values and an inspiring mission to
bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and
all employees have the opportunity to realize their potential. We welcome and
encourage applications from all people regardless of age, gender, race,
ethnicity, cultural background, disability status or LGBTQ+ identity. We offer
a range of flexible working options through all.flex, our flexible hybrid work
model and invite you to have a conversation with us about flexible working.
EEO M/F/D/V
World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control
Board (NGCB) and/or other gaming jurisdictions in which we operate.
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