Senior Online Test Manager – Central Tech

At Bungie, we take pride in how QA helps ensure healthy pipelines that consistently deliver amazing experiences to our players. We accomplish this by fostering a collaborative but critical environment where QA has an equal seat at the table alongside all of the other development disciplines.

As a Senior Test Manager, you will establish and oversee long-term preventative-care QA strategies by collaborating with cross-discipline leadership throughout all phases of development. You will be responsible for navigating both your QA team and your cross-discipline leadership team towards team-owned quality in your area. You will work across disciplines to create and upkeep best practices and KPIs for measuring and guiding organizational and project health. You will partner with cross-discipline leadership to evolve development pipelines towards healthy preventative workflows, collect and leverage data sets to pursue business goals, partner with SDETs and Engineering to leverage shift-left automation, and sustainably ship and support live service content and code to external and internal customers.

Senior Test Manager roles include management and leadership of various QA staffing strategies including internal QA FTEs, ex-dev and co-dev partners, and outsourced test coverage. You will need to thoughtfully delegate large deliverables to your QA team in order to focus your time on creating systemic cultures of quality across all disciplines in your area.

This role is located in the following organization within Bungie:

Central Tech

The Central Tech branch of Bungie is responsible for the complex suite of engines, platforms, and services that fuel Bungie's existing and upcoming amazing games with a focus on delivering an exceptional player experience. In a Central Tech role, you will:

Coordinate with multiple Central Tech and game stakeholders to gather business requirements, build relationships, and gain alignment

Craft an in-depth understanding of our centralized tools, features, and production pipelines to create preventative quality strategies and risk- mitigation plans

Cultivate a culture of ongoing improvement within our continuous integration and development pipelines to ensure their efficiency and effectiveness

Oversee the development of multi-year automation strategies in collaboration with Engineers and SDETs

Harness real-time player data and service insights to guide your area towards team-owned quality

RESPONSIBILITIES

Leadership & Strategy

Work with QA Leadership to help design, prioritize, and execute the plan for building our quality assurance team for sustainable and efficient game development

Build test and staffing strategies that align with your incubation project's team's business goals and scale effectively into post-launch

Establish and maintain quality assurance standards and practices attuned to the needs of the business (engineered approach, automation, data validation, value-based testing)

Track and utilize data to inform both our short- and long-term test strategies

Create a holistic test strategies for your area that takes into account our co-dev and automation processes and goals

Works with cross disciplines peers to develop team wide processes that support healthy, sustainable, and transparent development

Management

Actively manage and mentor your area's Senior QA Leads and their reports via regular 1:1s, goal setting, and growth planning

Equip reports and managers in your org with the tools and training for supporting healthy and effective teams

Develop a comprehensive succession plan for all areas within your org

Contribute to the refinement of our hiring process with the goal of increasing our skillset and diversity

Understand and track organizational health risks in your areas and build strategies for solving them

Craft

Work with QA Leadership and other Senior Test Managers to define and push craft excellence within the test org

Establish working processes for the test org that support our goals of sustainable, efficient, and transparent testing

Develop training initiatives and mentorships that grow capabilities across the team

Partner with our SDET team to build tools and automation strategies that make us a more effective test team

Coordinate with cross-discipline peers to ensure our processes are collaborative and well integrated

REQUIRED SKILLS

Strong desire to grow yourself and your teams while constantly evolving your approach and processes

Proven ability to guide the test efforts of multiple areas across multiple releases from concept to post-launch of a release

Experience identifying and implementing teamwide processes and technology/tools that make development more efficient

Experience directly managing multiple Senior Test Leads and managing test orgs of 20+ FTE testers

Exemplary communication skills, outstanding analytical skills, and high attention to detail

Passion for gathering and utilizing data to better inform our test and closing strategies

Listed below is this role's base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly).

This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future.

In the journey to make incredible worlds, Bungie employees don't simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.

Bellevue Pay Range

$143,000—$170,000 USD

Bungie full-time (non-contract) employees in the U.S. also receive:

20 days of accrued time-off in the form of PTO and sabbatical days, depending on the level of the position

10 paid Floating Days annually, prorated in the first year of employment based on start date

10 paid Bungie-observed holidays annually

One hour of Paid Sick Time (PST) for every 30 hours worked

Contract and International FTE employees receive competitive benefits through their relevant contracting agency.

So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!

Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MI, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie's remote policy is subject to change at the company's discretion.