Receptionist is the first point of contact in the company. Receptionist's
duties include providing administrative support across the organization and to
company visitors & contractors. The person is responsible for all front-desk
activities, including welcoming and accommodating guests, distributing mail,
organizing meetings etc. Receptionist is obliged to maintain confidentiality
and show discretion, as well as represent organization in an ethical and
professional manner.
Scope of duties in the position you hold includes the following
activities :
Maintaining office security by following safety procedures and controlling
access via the reception desk (handling in NDAs, issue visitor badges,
visitor registration)
Receiving visitors at the front desk by greeting, welcoming, directing and
announcing them appropriately
Receiving, sorting and distributing daily mail/deliveries; engaging
appropriate parties to handle deliveries
Ensure proper communication and document flow in the area of
responsibility
Assistance in organizing internal/external meetings i.e. (booking meeting
rooms, making sure necessary equipment is in place, organize catering
etc.)
Taking care of company's visitors during their stay
Booking transport and accommodation for Keywords Studios guests and
employees
Supporting onboarding of new agents (direct cooperation with company's
HR, Recruitment, IT, Sales, other administration departments)
Provide other administration services, as needed
Assisting facilities with office expansion, as needed
Requirements
Fluency in both Polish and English
Excellent level of customer service skills
Professional attitude and appearance
High level of written and verbal communication skills
Strong organizational skills & ability to work well under pressure;
Proficiency in Microsoft Office and high level of computer literacy;
High school diploma required
Minimum 1 year of professional experience – administration, reception,
customer service
Degree in Administration/Management will be an asset