Reception Cover

Universally Speaking
October 02, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Description We are looking for someone to join our friendly team to cover reception

desk in the evenings 3:30pm - 23:30am Mon- Fri Ad Hoc on a short notice to cover holidays and absence.

We offer 0 hour contract and require candidates to be flexible as they

would sometimes be required to work 6pm-1am shift on occasion.

We are a two minute walk from Liverpool Central.

Key Accountabilities:

  • A professional Front of House role, managing all aspects of a busy reception area and monitoring front door access
  • Managing, distributing and collecting security cards.
  • Working with cleaners and maintenance/facilities contractors to ensure clean and safe environment, maintaining log of items that require action and following up to ensure things are fixed. Obtaining quotes for work as appropriate
  • Managing meeting room booking requests
  • Oversee and assist with office security and Health and Safety including Fire Warden and First Aid duties.
  • Keep Reception and communal areas clean and tidy at all times.
  • Assisting People Team with administrative duties.
  • Support with Time and Attendance and HR Systems
  • Measures of Performance:

  • On time delivery of tasks and meeting of agreed SLAs
  • All policies and procedures are applied
  • Positive feedback from colleagues and clients
  • Managing the reception area to best of ability
  • On time delivery of tasks and meeting agreed SLAs
  • Requirements
  • Strong customer service and people skills
  • Approachable and friendly at all times, professional under pressure
  • Enthusiastic with lots of initiative
  • Excellent telephone manner
  • Flexible
  • A strong understanding of Microsoft Office programs and a level of comfort around technology
  • Benefits


  • Wellbeing Portal including Live Chat and Support
  • Mini Health checks
  • Social events and celebrations
  • From this employer

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