Player Support Agent (Email Support)

Keywords Studios
October 02, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

· Deliver timely, accurate and respectful answers to customers' questions and issues

· Utilize the internal ticketing system to log all requests and activities

· Take ownership of Customer Service incidents and work to successfully resolve them

· Escalate issues as needed

· Other duties assigned


· Excellent written and spoken English communication skills

· Preferably with customer service experience in a BPO/call center setting

· Ability to quickly learn customer service-based tools and techniques

· Gaming background is a plus, preferably with experience playing battle royale games

· Amenable to work on shifting schedules

· Fresh Graduates are welcome to apply


  • Private Health Insurance
  • Paid Time Off
  • Training & Development
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