IT Systems Engineer

Bungie is seeking an IT Engineer with experience in server patch management, configuration management, and OS deployment to join our fast-paced industry- leading IT Engineering team. Do you enjoy solving complex issues? Can you help our teams identify functional business requirements and satisfy business needs through design, development, testing and delivery of effective solutions? Do you enjoy the challenges that come with ensuring security compliance while maintaining service availability in complex live service environments? Then come help Bungie IT support the teams creating our world class games.

As an IT Engineer at Bungie, you will design, implement, and support technology solutions for our studio & datacenter operations, global partner integrations and customer facing production systems. You'll work with a team of highly experienced IT engineers to continuously improve and evolve our technology infrastructures to ensure Bungie remains at the pinnacle as an entertainment company.

Successful candidates must be a seasoned & experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized and a great communicator.

RESPONSIBILITIES

Working with InfoSec and other teams to define patch management needs; design and implement appropriate solutions

Implement, and maintain our systems and platforms across on-premises and cloud-based providers

Provide post-production support including the implementation of fixes and enhancements

Build strategy to manage server OS deployment for both Windows and Linux systems

Working with InfoSec to build security strategy for Windows systems to help ensure adherence to compliance needs and requirements

Work with team members to troubleshoot complex issues and work with support on escalations

Assist with ongoing training across teams utilizing our patch management and other compliance tools

Research, selection, planning, and implementation of new technologies to support scaling of applications to meet business needs

Develop tools and scripts to assist with routine and complex maintenance tasks

Support the implementation of major architectural changes

Support for all related products and triage any issues that arise

Maintain documentation of systems and processes

REQUIRED SKILLS

Experience managing systems in a mixed Windows domain and Linux environment

Managing, monitoring, and troubleshooting Windows servers

Working knowledge and experience of patch management and compliance practices

Experience building and deploying configuration and patch management solutions

Knowledge of server OS deployment best practices

Experience in PowerShell automation of complex Windows server environments

Able to lead moderately complex projects related to area of focus

Collaborates with department or team leads to work on complex issues or projects within their platform ecosystem(s)

Collaboration with TPMs to define and participate in high complexity projects with multiple team members and stakeholders

Excellent written and verbal communication skills. Ability to describe in detail the steps and approach taken to complete your tasks

Knowledge of datacenter and live production best practices and experience working in live high availability customer facing production environments

NICE-TO-HAVE SKILLS

Linux server management

Creating and managing Ansible playbooks

VMware vSphere experience

BCDR experience

Listed below is this role's base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly).

This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future.

In the journey to make incredible worlds, Bungie employees don't simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.

Bellevue Pay Range

$160,000—$181,000 USD

Bungie full-time (non-contract) employees in the U.S. also receive:

20 days of accrued time-off in the form of PTO and sabbatical days, depending on the level of the position

10 paid Floating Days annually, prorated in the first year of employment based on start date

10 paid Bungie-observed holidays annually

One hour of Paid Sick Time (PST) for every 30 hours worked

Contract and International FTE employees receive competitive benefits through their relevant contracting agency.

So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!

Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MI, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie's remote policy is subject to change at the company's discretion.