IT Services Business Management Operations Specialist - 1 year contract
Location: Bucharest, Romania
Requisition Number: 178394
Can this position be remote?: No
We are a global team of creators, storytellers, technologists, experience
originators, innovators and so much more. We believe amazing games and
experiences start with teams as diverse as the players and communities we
serve. At Electronic Arts, the only limit is your imagination.
Electronic Arts Inc. is a global leader in interactive entertainment. We
develop and deliver games, content, and online services across platforms. We
have a broad portfolio of brands that span the most popular genres.
The Information Technology group (EAIT) works as a global team to empower
EA's employees and business operations to be creative, collaborative, and
productive. As a digital entertainment company, EA's enterprise technology
needs are diverse and span across game development, workforce collaboration,
marketing, publishing, player experience, security, and corporate activities.
Our mission is to bring creative technology services to each of these areas,
working across the company to "ensure better play."
As an IT Business Management. Operations Specialist, you will report to the
Sr. Product Manager.
You will provide procurement support capabilities for IT hardware,
software, and services, globally, by working with vendors or other IT
departments to obtain quotes and finalize the procurement process.
You will provide ad-hoc support, reporting and analysis for historical
You have all-around knowledge of enterprise level purchasing process,
across all regions, entities, and type of IT assets (hardware, software,
contracted services) and can onboard and guide junior team members.
You will make sure EA's processes and policies are correctly followed when
purchasing IT related fixed assets, advices other departments involved in
the fixed asset lifecycle around the correct action and notifies or
escalates any issue to appropriate channels (global asset management team
/ finance / manager)
You will support the global asset management team in making sure EA's IT
fixed assets are managed and tracked correctly within EA's asset tracking
tools: data entry consistently / correction, reconciliations during audits
/ disposals / resales, RMAs.
You will advocate EA's global asset management and tracking systems and
policies to other departments within EA that are on course of adopting
these tools and policies, advising partners on potential benefits, tips
You will initiate and help design business process improvement or process
automation efforts within the IT Purchasing department.
You will monitor daily operations, identifying any gaps and opportunities
and suggests new tools or process improvements to maximize efficiency of
the purchasing process and business user experience.
You will involve in the ongoing process of purchasing automation helps
identify automation opportunities, gives feedback on development design
and go-to production of automation scripts, supports already live
automated components from operational perspective.
The next great IT Business Management. Operations Specialist needs:
Two years or more of proven experience in a similar role or a similar
customer support role.
Bachelor's degree in computer science or economics, or equivalent
All-around knowledge of enterprise level purchasing process, across all
regions, entities, and type of IT assets (hardware, software, contracted
Experience working with product development teams to give feedback and
help understand and design improved and standardize business processes for
Advanced Microsoft Office skills (emphasis on MS excel (can perform
Ability to work with, structure and analyze large volumes of data.
Previous experience with Oracle E-Business Suite (iProcurement) or
similar tools such as SAP.
Proficiency in English
About Electronic Arts
Everything we do is designed to inspire the world to play. Through our
cutting-edge games, innovative services, and powerful technologies, we bring
worlds with infinite possibilities to millions of players and fans around the
We're looking for collaborative and inclusive people with diverse perspectives
who will enrich our culture and challenge us. We take a holistic approach with
our benefits program, focusing on physical, emotional, financial, career, and
community wellness to support our people through every chapter of life. We
provide comprehensive benefit packages and support for a balanced life with
paid time off and new parent leave, plus free games and so much more. Our goal
is to provide a safe and respectful workplace that empowers you to thrive in
both work and life.
Electronic Arts is an equal opportunity employer. All employment decisions are
made without regard to race, color, national origin, ancestry, sex, gender,
gender identity or expression, sexual orientation, age, genetic information,
religion, disability, medical condition, pregnancy, marital status, family
status, veteran status, or any other characteristic protected by law. We will
also consider employment qualified applicants with criminal records in
accordance with applicable law. EA also makes workplace accommodations for
qualified individuals with disabilities as required by applicable law.