Are You Looking for a Great Place to Work? #Jointhegame
Leader in the development and publishing of mobile games, Gameloft® has
established itself as one of the top innovators in its field since 2000.
Gameloft creates games for all digital platforms, two of which are featured in
the “Top 10 Games by All-Time Worldwide Downloads” from App Annie. Gameloft
operates its own established franchises such as Asphalt®, Order & Chaos,
Modern Combat and Dungeon Hunter and also partners with major rights holders
including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®,
Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its
games in over 100 countries and employs 4,600 people worldwide. Every month,
114 million unique users can be reached by advertisers in Gameloft games with
Gameloft Advertising Solutions, a leading B2B offering dedicated to brands and
agencies. Gameloft is a Vivendi company.
All trademarks referenced above are owned by their respective trademark
As the IT Manager at Gameloft Toronto , you'll be working with some of
the best talents in the world from hit games and franchises, including
Disney Magic Kingdoms , The Blacklist: Conspiracy , and Uno and
Friends , which were created in this studio.
The successful candidate will offer internal IT support to a varied clientele
(artists, designers, programmers, administrative staff, etc.) to ensure the
proper functioning of their workstations, software and other peripherals. The
candidate will also be responsible for managing the team of IT Support
Technicians at the studio.
From the beginning of your journey with us you will be:
Manage the local IT team by coaching employees, communicating job
expectations, appraising their performance, and focusing on planning and
Act in alignment with the project needs and the company hybrid policy.
Maintain the local inventory and procurement related to IT assets.
Assist the team with hardware and software troubleshooting.
Plan, organize and ensure proper follow-up for all requests sent to IT
Help tier 3 support with deployment of new IT system and services inside
Experience with JIRA Service Desk, GigaTrak TTS inventory management and
similar software is an asset.
Report regularly to the Studio Manager to maintain alignment with the
Undertake a hands-on approach, as this role entails active participation
in handling and moving equipment in the studio, assist with shipping, etc.
Diploma in Information Technology, Computer Science, or a related field,
or equivalent experience.
5-10 years of customer experience and working in IT operations.
2-5 years of experience with team management and leading several direct
Strong critical thinking and decision-making skills.
Excellent project management skills and strong ability to prioritize.
Excellent working knowledge of computer and network systems.
Firm grasp on IT infrastructure and operations best practices.
Excellent interpersonal, communication and organizational skills.
Good sense of analysis and able to solve configuration problems.
Able to work under pressure in an ever-changing environment.
Highly motivated, proactive, and able to work independently.
What we offer:
Hybrid approach to work to give you work-life balance
Flexible working hours to suit your schedule
3 weeks of vacation for work-life-balance
7 annual personal days
Annual Healthcare and Lifestyle spending account
Health insurance coverage
Employee Assistance Program ; because sometimes we need a helping
Social Club events with awesome prizes and giveaways
RRSP matching program
Mentorship program and t raining subsidies to help you strengthen
your skills or learn something new
Relocation assistance for those who are joining our team from abroad
Why join the Gameloft universe?
Because you want to be part of an exceptional experience, within a company
that is constantly growing!
Because you want to work with talented people who are industry pioneers!
Because you want to join a global company and meet great people around the
world from all walks of life.
Or, just because you're looking for a great place to work!
We can't wait to find our next great talent!
Please submit your CV.
Please note that only selected candidates will be contacted and your
CV will be saved in our files for a period of 6 months.
Gameloft Toronto is an equal opportunity employer and is committed to
fostering diversity and inclusivity within our work environment. Gameloft
Toronto welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all
aspects of the selection process.