As a Esports Insights Analyst supporting India & SEA and Japan (APAC),
you will be tasked with diving into highly ambiguous problem spaces,
generating insights and frameworks that'll inform how we build our products
and experiences, and collaborating closely with our regional Esports leads,
stakeholders, external product partners and with other Insights Rioters
embedded throughout the company to improve our understanding of both the
performance of our portfolio of games and products as well as our players.
You will advise the Esports Team in crafting effective regional esports
strategies for APAC supporting India & SEA and Japan. Projects you will drive
include collecting and analyzing complex data to more deeply understand our
audience and their behaviors, providing strategic insights to help develop
assumptions and inform decisions, designing and building new dashboards to
provide actionable insights, and sharing your results with other Rioters in
clear, illustrative presentations and dashboards.
Ultimately you will work closely with Esports teams to help make smarter
decisions and build captivating experiences for our players and fans.
This role will work alongside regional leadership in evaluating our existing
portfolio, and determining how we can further develop top-tier esports
products. Performance in this role requires creativity, willingness to try,
fail, and try again at a new approach until it's working, and a broad
familiarity with analyzing research data.
Responsibilities:
Working with APAC and supporting India, SEA, Japan Esports to develop
objectives, meaningful metrics, and testing strategy for initiatives
With a focus on business health and esports support, derive insights and
drive actions based on regional performance relative to goals and recent
trends
Analyze and attribute the impact of internal initiatives & external
impacts on regional product KPIs
Compare forecasted KPIs vs. Actuals. Analyze, learn from and report on
meaningful deviations
Organize the data you've collected into reliable intel that informs
Rioters about areas where we can improve the player & fan experience in
APAC
Build dashboards for key ongoing analyses
Craft narratives on the performance and growth plan of products and
business to the senior leadership and other stakeholders. The narratives
should be based on the outcome of the above analysis, combined with any
other data or qualitative research from various internal and external
sources.
Collaborate with each product insights team to forecast game KPIs by title
on a monthly basis and socialize to product leads and regional leadership
team
Evaluation of product performance and recommendations for future product
investment
Share your results with other Rioters in clear, illustrative presentations
and dashboards
Deliver or collaborate on quarterly strategic analytics/research deep
dives
Build and maintain strong relationships with product and regional insights
teams
Integrate insights tools and methods into team learning and evaluation
cycles
Required Qualifications:
Fluency in English; strong communication and collaboration skills
BA in Data Analytics, Applied Mathematics, Management Information Systems,
Statistics or a related discipline
3+ years of professional work experience analyzing large data sets, data
visualization, and strategy/management consulting
Knowledge around esports strategies, tactics, and analytics is highly
preferred
Experience with gaming, tech or media/entertainment industry
Proficient with SQL-Pyspark, Databricks, and Tableau