Information Technology Manager

Bungie is seeking an IT Systems Manager with experience in building and supporting technical teams to join our fast-paced industry-leading IT team. Do you enjoy solving complex issues? Can you help our teams identify functional business requirements and satisfy business needs through design, development, testing and delivery of effective solutions? Do you enjoy working within high- performance production environments? Then come help Bungie IT support the teams creating our world class games.

As an IT Systems Manager at Bungie, you will support the teams and technology solutions for our studio & datacenter operations, as well as global partner integrations. You'll work with a team of highly experienced IT engineers and administrators to continuously improve and evolve our technology infrastructures to ensure Bungie remains at the pinnacle as an entertainment company.

Successful candidates must be a seasoned & experienced professional, have a drive for excellence, solid work ethic, proven ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized and a great communicator.

RESPONSIBILTIES

Working with all levels of the organization, both technical and non- technical, facilitating interactive design and functional specification sessions

Provides direct or indirect guidance and mentorship in the coordination of the activities of a small team or discipline with responsibility for results, including costs, methods and staffing

Leading teams of application engineers and administrators

Driving new technology throughout the company

Strong business acumen and ability to communicate with stakeholders

Research, selection, planning, and implementation of new technologies to support scaling of applications to meet customer and business needs

Reviews and advises on project and delivery plans

Drives teams to close through prioritization and scoping

Seeks to align deliverables with appropriate resources

Actively drives consensus and alignment among teams and projects with conflicting priorities

Resource for reports and teammates for navigation of Bungie organization and processes

Proactively work to assess and resolve organization health risks

Perform semi-annual and annual performance review for each team member

Work with senior management to keep up-to-date on critical task progress, potential delays, challenges, resource needs, etc.

Support continuous learning and application of industry best practices to maintain the highest quality of engineering design and proactively identify process change/enhancement opportunities

REQUIRED SKILLS

Excellent written and verbal communication skills

Ability to work independently to solve challenging problems and provide recommendations in a timely manner

Experience building and supporting strong, self-sufficient teams

Ability to help reports and teammates navigate challenging scenarios

The successful candidate will possess a high degree of trustworthiness and integrity, communicate openly and display respect and a desire to foster teamwork

Business-to-technology translation skills are essential for identifying ways to apply solutions to help clients increase business value and performance

Collaborates with department or team leads to work on complex issues or projects within their platform ecosystem(s)

Managing and participating in complex projects with multiple team members and stakeholders

Knowledge of datacenter and live production best practices and experience working in live high availability customer facing production environments

Technical proficiency in most of these areas and products: General troubleshooting, Active Directory, Azure, Intune or similar MDM tools)

NICE-TO-HAVE SKILLS

Experience in Designing and engineering Enterprise Applications and environments at scale, including redundancy planning, design, performance troubleshooting

Familiarity with various IAM tools (AD, Azure)

Familiarity with various End User Experience tools and solutions (Intune, Parsec, VDI )

Experience with data migrations as part of mergers and acquisitions

Listed below is this role's base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly).

This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future.

In the journey to make incredible worlds, Bungie employees don't simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.

Bellevue Pay Range

$160,000—$181,000 USD

Bungie full-time (non-contract) employees in the U.S. also receive:

20 days of accrued time-off in the form of PTO and sabbatical days, depending on the level of the position

10 paid Floating Days annually, prorated in the first year of employment based on start date

10 paid Bungie-observed holidays annually

One hour of Paid Sick Time (PST) for every 30 hours worked

Contract and International FTE employees receive competitive benefits through their relevant contracting agency.

So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!

Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MI, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie's remote policy is subject to change at the company's discretion.