Game Community Manager

Company Description

Join The Game!

Leader in the development and publishing of games, Gameloft® has established itself as a pioneer in the industry, creating innovative gaming experiences for over 20 years. Gameloft creates games for all digital platforms, from mobile to cross-platform titles for PC and consoles. Gameloft operates its own established franchises such as Asphalt®, Dragon Mania Legends, Modern Combat and Dungeon Hunter and also partners with major rights holders including LEGO®, Universal, Illumination Entertainment, Hasbro®, Fox Digital Entertainment, Mattel®, Lamborghini®, and Ferrari®. Gameloft distributes its games in over 100 countries and employs 3,600 people worldwide. Every month, 55 million unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.

Job Description

Gameloft Sofia is hiring a GAME COMMUNITY MANAGER.

As a Game Community Manager, you will be responsible for delivering & executing the best social media & digital marketing strategy for your Game, with the ultimate goal of fostering healthy communities & helping extend their gaming experience in-game & out.

In this role, you will report directly to the Marketing Director and Global Social Portfolio Lead & integrate a group of passionate marketing experts dedicated to bringing to life & nurturing gamer communities.

PASSION is the key! For this position, we expect you to be a passionate & tech-savvy social media marketeer with an understanding of the importance of communities within a game's lifecycle. You're the kind of social marketeer who is aware of trends in your field & always looking for ways to instill these trends & benchmarks into your day-to-day role. It is needless to say that to be truly a great fit for this position, you should be a gaming-savvy digital marketeer, with a deep understanding of the power of communities in the gaming realm.

Your main responsibilities as a Game Community Manager will be:

Strategy:

Designing and implementing the most adapted yet compelling community strategy for your game;

Proactively taking part in the elaboration of the marketing plans for your game, ensuring that all digital marketing & social marketing touchpoints are addressed in the most effective way;

Set & track accurate KPIs to show progression, evaluate ROI & establish proper internal benchmarks;

Proactively identify & propose innovating solutions & projects which will set your game apart from our direct & indirect competition;

Identify opportunities for Gameloft to craft unique experiences for their game's players in-game & out-game (e.g contests, community collaborations, platform collaborations etc.).

Community Manager:

Deliver & coordinate the evergreen content plan & coordinate the content creation process for your game;

Track & analyze community & content performance KPIs - draft & share reports on a regular basis;

Coordinate the moderation plan for your game (in collaboration with the Global Engagement Marketing Team);

Developing editorial content to support the community & enrich their experience out-game: patch-notes, blogposts, newsletters etc. & report on the performance of this content;

Coordinate UGC programs for your game (e.g Content Creator Program, hashtag challenges, community contributions board etc.) & report on the performance of these initiatives;

Manage store reviews on specific platforms;

Conducting benchmarks & trends observations, & be a proactive source of ideation for the Game's marketing team.

Qualifications

Strong digital marketing background with a proven track-record in delivering unique experiences with high ROI, at least 2 years of experience in a similar role, with a clear progression;

A passion for gaming & gaming experiences of all kinds;

Benchmark & ideas driven;

Relationship driven: Build credible & trusting relationships in a fast- paced environment with a broad range of colleagues & collaborators across the company & the world;

Strong project management skills with the ability to manage several projects in parallel, with unique deliverables & timelines;

Focused on objectives & KPIs;

Strong organizational skills;

Strong knowledge & application of social media & digital marketing tool- stack;

English language fluency, both written & spoken is a must;

Ability to work in a fast-paced, agile international environment;

Positive energy, team spirit & a zest of fun are a must.

Additional Information

Why Join Gameloft?

You want to work in an exceptional industry and create games downloaded by millions of players every day.

You want to be part of a talented and supportive team of pioneers who have a passion for creating video games.

You want to contribute to a vibrant and dynamic atmosphere.

You want to join a global company and meet great people around the world.

You will work on a permanent contract with competitive remuneration and benefits package.

You are looking for a fun place to work in the heart of the city.

If you are interested in our job offer, please send a CV. Applications will be processed in confidentiality.