Destiny QA Director

As the QA Director of Destiny 2 at Bungie, you'll be a key driver in helping define, measure, and take action on the quality of the product. To do that, you'll collaborate closely with other members of the project leadership team to build a holistic QA strategy that holds the team accountable to healthy, effective, development practices. You'll ensure that diverse perspectives are included in every conversation and invest in the career and craft development of the people in your organization. You'll be responsible for sustaining and improving a large QA organization that is in the midst of continuously shipping a live-service AAA game.

RESPONSIBILITIES

LEADERSHIP AND STRATEGY

Drive cross-discipline alignment around Quality at the project leadership level (setting a quality bar together, measuring it, and holding the product accountable to hitting it)

Build a healthy QA organization and culture that aligns to the project and Bungie as a whole

Create and Execute on a Test strategy for the project that allows the leadership team to understand and act on the quality of the product at any point in time

Collaborate with your peers on the project leadership team to build project direction and values, and create process that supports sustainable development

Drive understanding and alignment around the purpose and value of QA on your product

Transform cross-discipline leaders into partners in upstream quality ownership by focusing on holistic development pipeline health instead of end-of-the-line testing

Build and execute on staffing and organizational strategies that align with your project team's business goals, that scale well, and that account for a sustainable live-service

Run an OKR and KPI-driven organization, setting goals, evaluating progress at regular intervals, and holding the team accountable

Set the direction for the project's SDET team and collaborate with them to build tools and automation that produce a more effective QA team

Develop and nurture healthy, effective relationships with cross-discipline directors and senior leadership teams across your project

MANAGEMENT

Actively manage and mentor Senior QA Leads and their reports on your project including regular 1:1s, goal setting, and growth planning

Collaborate with Discipline Managers to grow management capabilities of managers within your organization

Contribute to the refinement of the QA hiring process with the goal of building skilled teams with diverse perspectives

Collaborate with Discipline Managers to establish and iterate on an early- in-career training and development program for new QA FTEs (Full Time Employees)

Equip managers in your org with the tools and training for supporting healthy and effective teams

Lead by example in displaying positive intent, practicing curiosity, and supportive warmth

Cultivate organizational morale by investing in career growth opportunities, project and QA discipline morale events and strategies, and an open-door policy for candid feedback

CRAFT

Establish and maintain quality assurance standards and practices attuned to the needs of the business (examples: engineered approach, automation, data validation, value-based testing, scoping/costing frameworks and metrics)

Identify inefficiencies and ineffective process within Test workflows or approaches, build solutions, and drive change at an organizational level

Work with the Test Architect to integrate studio-wide Test strategies with the bespoke needs of your project

Partner with the Test Discipline Managers and Test Architects to develop training initiatives and mentorship programs that grow Test Craft capabilities across the project

Collaborate with the Head of Test and other Senior Test Discipline leaders to develop, align, and evangelize Bungie's Test strategies at the company level

REQUIRED SKILLS

Experience successfully leading a QA organization of medium-large size for a AAA, live, service-based, game

Growth mindset fueled by humility and curiosity

Excellent collaborator and partner who responds well to feedback

Ability to wield influence to gain alignment across large groups of stakeholders

Capable of driving and sustaining change across medium to large organizations (hundreds of people)

Success building organizations and staffing in support of product plans with tightly constrained budgets

Proficient at translating strategies into plans of action with clear success criteria

Experience partnering with Engineers and SDETs to create and utilize technologies that make testing more effective

Exceptional communicator with the ability to clearly present high-level strategies and implementation details

Motivated to build and foster inclusive, welcoming environments

Listed below is this role's base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly).

This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future.

In the journey to make incredible worlds, Bungie employees don't simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.

Bellevue Pay Range

$178,000—$208,000 USD

Bungie full-time (non-contract) employees in the U.S. also receive:

20 days of accrued time-off in the form of PTO and sabbatical days, depending on the level of the position

10 paid Floating Days annually, prorated in the first year of employment based on start date

10 paid Bungie-observed holidays annually

One hour of Paid Sick Time (PST) for every 30 hours worked

Contract and International FTE employees receive competitive benefits through their relevant contracting agency.

So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!

Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MI, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie's remote policy is subject to change at the company's discretion.