Community Manager

Keywords Studios
June 11, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

The video games industry represents the pinnacle of interactive digital content. At Keywords Studios we use our passion for games, technology and media to create a global services platform for video games and beyond.

We aim to become the “go-to” provider of integrated Art Services, Marketing Services, Game Development Services, Functional QA Testing, Software Localization Services, Audio Services and Player Support services working alongside a client base of over 950 clients across the globe. In the European and UK region, we have more than 20 studios collaborating with the biggest AAA console games out there and distributed across the Create (Game dev & art production) and Engage (Marketing services) Service lines.

We are looking for a skilled and enthusiastic Community Manager to join our team, who will take charge of creating and fostering a vibrant community of gamers through various channels and will become the voice of our brand.


  • Creating engaging content for social media, including copywriting and occasional asset creation and/or briefing
  • Supporting and setting up sponsored social media posts and campaigns
  • Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
  • Responding to comments and player queries in a timely manner.
  • Building in-depth reports on community/social media growth and engagement, and proposing improvements based on those findings.
  • Assisting the developer by collating and reporting on player feedback.
  • Helping foster and maintain a safe and welcoming environment for a game community.
  • Moderating discussions and comments following set community guidelines.
  • Proactively suggesting new ways to grow and care for your community.
  • Creating and updating corresponding documentation as needed.
  • Requirements

  • Minimum of 2 years' experience of community management and social media in gaming
  • Excellent written and verbal communication skills in English.
  • Passionate about video games and social media.
  • Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook...)
  • Expertise with social listening and social management best practices.
  • Experience managing or moderating a thriving gaming community.
  • Higher education in marketing, business administration, communication, adult education, or related fields.
  • Ability to work in NA time zones, ideally in PDT or close.
  • Having an strong interest in one or more of the following genres is ideal:
  • Social simulation and other simulation titles
  • Sports
  • RPG and strategy
  • Tower defense
  • Collectible card games
  • Benefits

  • Competitive salary
  • Flexible working mode
  • The opportunity to develop your own skills in a fun, supportive environment
  • The opportunity to grow and take on line management
  • Workplace pension
  • Volunteer days
  • Access to Employee Assistant Programme (EAP)
  • Flexible start times
  • Group Life Assurance
  • Group Income Protection
  • From this employer

    Recent blogs

    Recent news