Community Developer

December 20, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Community Developer
  • Marketing
  • Helsinki
  • Permanent
  • 17.11.2023 Marketing Permanent Open position Apply here

    You'll be part of the Community Management craft, which takes care of building, growing, and maintaining a community around our games. A Community Developer takes great care in crafting long-term strategies to ensure the success of the game, and the health of the community, while also using your expertise to influence the evolution of the Community Craft.

    We're seeking a Community Developer to help us build bridges between our players and the game teams. You'll have the chance to work on an unannounced project and build the community strategy from the ground up!

    You'll be an integral part of the game team, deeply rooted in the development process, and will act as the voice of the player. You'll bring actionable feedback to the game team to improve the overall player experience.

    You will have impact and fun at work by doing:
  • Developing Community Strategies, content calendars, and campaigns that support the launch and live operations for a cross-platform game within the SEGA portfolio.
  • Collaborate with the cross-functional marketing teams, and external partners to create engaging content, aimed to inform, excite, and engage our players, with the goal of increasing long-term retention and player sentiment.
  • Work closely with the Player Support team to establish guidelines, policies, and best practices to support the community. Create reporting procedures to ensure player feedback can be provided to the game team, with suggestions on short and long-term solutions.
  • Create and own all player-facing communication. This includes day-to-day, crisis communications and FAQ creation.
  • Lead at least one Community Manager; Provide mentorship, and guidance where needed. Assist the CM in the creation and evolution of a Creator Program.
  • Build strong relationships with players and content creators.
  • Collaborate with internal and external teams as needed.
  • Experience and skills we are looking for:
  • Outstanding written and spoken communication skills in English, along with the capability to generate high-quality documentation for both internal and external audiences
  • Experience and familiarity with social media platforms, such as Facebook, Instagram, TikTok, Twitter/X, Discord, YouTube and Twitch
  • Excellent organisational and coordination skills. You have a passion for creating strategies in the realms of social media, influencers, and community planning
  • Comfortable live-streaming or recording content, as on-camera talent
  • It would be nice if you also have the following:
  • Supervisory experience or extensive mentorship experience
  • Previous involvement in or the successful launch of a large-scale, multi- platform game
  • Interview process:
  • First meeting: A Talent Acquisition Partner will reach out for a quick chat to understand who you are and what your experience has been. This is also an opportunity for you to learn about Rovio and this role.
  • Second round: You will meet the hiring manager. The aim is for us to understand you as a potential Community Developer, what your experience has been, and what motivates you.
  • Test task: we will ask you to work on an exercise to dive deeper into your community development skills.
  • Test review interview: We will look deeper at your exercise and discuss the solution, with the aim to also discuss who we are as a team.
  • Third round: You will be invited to meet the game lead and team member(s) and present your findings. Our aim is to get a clear overview of your skills, how you would fit with our working culture, your ambitions and where we can help each other develop.
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