Community Developer
Marketing
Helsinki
Permanent
17.11.2023 Marketing Permanent Open position Apply here
You'll be part of the Community Management craft, which takes care of
building, growing, and maintaining a community around our games. A Community
Developer takes great care in crafting long-term strategies to ensure the
success of the game, and the health of the community, while also using your
expertise to influence the evolution of the Community Craft.
We're seeking a Community Developer to help us build bridges between our
players and the game teams. You'll have the chance to work on an unannounced
project and build the community strategy from the ground up!
You'll be an integral part of the game team, deeply rooted in the development
process, and will act as the voice of the player. You'll bring actionable
feedback to the game team to improve the overall player experience.
You will have impact and fun at work by doing:
Developing Community Strategies, content calendars, and campaigns that
support the launch and live operations for a cross-platform game within
the SEGA portfolio.
Collaborate with the cross-functional marketing teams, and external
partners to create engaging content, aimed to inform, excite, and engage
our players, with the goal of increasing long-term retention and player
sentiment.
Work closely with the Player Support team to establish guidelines,
policies, and best practices to support the community. Create reporting
procedures to ensure player feedback can be provided to the game team,
with suggestions on short and long-term solutions.
Create and own all player-facing communication. This includes day-to-day,
crisis communications and FAQ creation.
Lead at least one Community Manager; Provide mentorship, and guidance
where needed. Assist the CM in the creation and evolution of a Creator
Program.
Build strong relationships with players and content creators.
Collaborate with internal and external teams as needed.
Experience and skills we are looking for:
Outstanding written and spoken communication skills in English, along with
the capability to generate high-quality documentation for both internal
and external audiences
Experience and familiarity with social media platforms, such as Facebook,
Instagram, TikTok, Twitter/X, Discord, YouTube and Twitch
Excellent organisational and coordination skills. You have a passion for
creating strategies in the realms of social media, influencers, and
community planning
Comfortable live-streaming or recording content, as on-camera talent
It would be nice if you also have the following:
Supervisory experience or extensive mentorship experience
Previous involvement in or the successful launch of a large-scale, multi-
platform game
Interview process:
First meeting: A Talent Acquisition Partner will reach out for a quick
chat to understand who you are and what your experience has been. This is
also an opportunity for you to learn about Rovio and this role.
Second round: You will meet the hiring manager. The aim is for us to
understand you as a potential Community Developer, what your experience
has been, and what motivates you.
Test task: we will ask you to work on an exercise to dive deeper into
your community development skills.
Test review interview: We will look deeper at your exercise and
discuss the solution, with the aim to also discuss who we are as a team.
Third round: You will be invited to meet the game lead and team
member(s) and present your findings. Our aim is to get a clear overview
of your skills, how you would fit with our working culture, your ambitions
and where we can help each other develop.
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