Commercial Director, Live Services, EA Sports FC

Electronic Arts
March 02, 2024
Offerd Salary:$134,250 - $202,100
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Commercial Director, Live Services, EA Sports FC Location: Vancouver, BC, Canada

Requisition Number: 179360

Can this position be remote?: No

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.


After nearly 30 years of creating genre-defining, interactive football experiences with the world's biggest football entertainment platform, EA SPORTS FC will become the future of football from EA SPORTS – as we aim to take global football experiences to new heights, on behalf of football fans everywhere. With more opportunity than ever to create new, authentic experiences that bring joy, inclusivity, and immersion to a global community of fans, we invite you to join us and pioneer the future of football with EA SPORTS!

Global Commercial Organisation (GCO)

Join us as the Commercial Director for EA SPORTS FC Live Services, reporting to the Sr Director of Global Commercial Management. Commercial Management function within EA SPORTS operates across several primary areas:

  • Team Ambassadorship - We are the voice to and from the broader Commercial Organization, directly collaborate with Studio, Brand and Finance partners on behalf of Commercial Teams who represent important partners, retailers and players around the world

  • Distribution Execution - While our full game experts ensure EA's games are available in the right place and the right time at the right price. Live service experts develop the content side of our edition planning process to create compelling and exciting offers for our players

  • Revenue Responsibility - We guide how EA SPORTS titles work with the forecast and planning process, ensuring title-specific forecasts work towards company-wide goals, then supporting teams as they pursue revenue targets

  • Growth Innovation - Both long-term and short-term, we brainstorm, propose and implement Commercial growth drivers. Consult and partner with Studio and Brand teams to unlock immediate, incremental opportunities and longer-term roadmaps to Franchise success

  • Strategy Creation - We use all of the above to create the Commercial portion of a product strategy, collaborating with Studio and Brand partners on their strategies to build an integrated, holistic approach.

  • Responsibilities

    Represent the Live Service side of Commercial Management. This is a senior Individual Contributor role focused on building collaborative relationships to achieve positive outcomes. You will:

  • You will be the primary contact for Commercial topics related to Live Service, partnering with Commercial, Brand, Studio, and Finance teams.

  • Manage the Live Service elements of Commercial processes such as the yearly Commercial Chapter, Quarterly Franchise Meetings, and Weekly Business Reviews.

  • Guide the quarterly Live Service forecast, collaborating with multiple teams to reflect our financial status.

  • You will identify major opportunities and risks within the FC Live Service.

  • Enhance performance reporting practices to aid decision-making for CFX and Commercial Leadership.

  • Integrate full game sales with live services, bringing ideas to overall title performance.

  • Recognise and collaborate on regional Live Service opportunities to boost revenue or player growth.

  • You will be a leader, guiding partner teams through the Commercial process.

  • Qualifications

  • 7+ years of experience in a Commercial, Publishing, Strategy or Product Management function. Sports or Video Game experience would be helpful.

  • Experience with video game live service financial performance, and how acquisition, engagement and monetization all play their part in a Console / PC environment.

  • Data-driven, able to gather insights from multiple sources and combine them into everything from executive business reviews to partner pitch decks.

  • A natural storyteller, someone who can create an easy to understand and compelling narrative around complex subjects

  • Familiarity with developing high impact projects that improve acquisition and revenue, in both digital and physical contexts

  • Experience working on a global product with global scope, altitude- switching from high-level company-wide thinking, all the way down to detailed discussions.

  • Business degree or equivalent combination of education and experience


    The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

    EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.


    • British Columbia (depending on location e.g. Vancouver vs. Victoria): º $134,250 - $202,100 CAN Annually

    Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

    About Electronic Arts

    Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

    We're looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

    Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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