Cloud Engineer

Company Summary

Product Madness is a Global Powerhouse where the greatest mobile games and experiences are crafted by world-class talent. A top-grossing leader in free to play mobile games, we have more than 800 team members working across seven global talent hubs including London (headquarters), USA, Canada, Spain, Poland and Ukraine. With remarkable hit games including Heart of Vegas, Cashman Casino, Lighting Link and Big Fish Casino, we boast more than 50 million active users and 400 million downloads and counting.

We are Mad about games and the way they bring people together, and that passion and culture is what brings us together as a studio, connects us with our partners we collaborate with, and is what links us to our sister studios across the world.

Product Madness is an Aristocrat Technologies company within its digital game's division of Pixel United.

Job Posting Title

Cloud Engineer

Summary

Cloud Infrastructure Engineers at Product Madness live and breathe in production looking for opportunities to improve reliability through observability, engaging with the technical groups. We are looking for a Cloud Engineer to join our Infrastructure Group. The ideal candidate will take part in creating the next generation of cloud infrastructure, CI/CD pipelines and our DevOps practices & culture inside Product Madness, using cutting edge modern technologies.

What You'll Do

The successful applicant for this position will be a person with relevant experience, highly motivated and a team player.

Leading on incident response and taking ownership of Post-Mortems, the Cloud Engineers are responsible for keeping all user-facing services and other production systems running smoothly. Cloud Engineers apply sound engineering principles, operational discipline, and mature automation to the platform.

The key to the Cloud Engineers group's success is engagement across teams, contributing to the development and operation of games and services which meet reliability targets.

Product Madness is growing fast, which means as a Cloud Infrastructure Engineer you will have to balance speed to production while maintaining focus on crucial reliability metrics and processes.

The Cloud Infrastructure Engineer will be a key member of the leadership team as we implement and improve our Engineering best practice across the business.

What We're Looking For

Responsibilities

Debug production issues across services and levels of the stack.

Plan and support the growth of Product Madness Infrastructure.

Design, Build and maintain multiple environments on GCP using infrastructure as a code approach.

Design, Implement and manage the CI/CD processes up to production environments.

Researching and Implementing new technologies to expand engineering capabilities in both production and development environments.

Make important technical decisions in the designing, creating and maintaining Product Madness's Cloud Infrastructure.

Containerizing our services and managing them with leading orchestration frameworks (Kubernetes).

Design and manage Product Madness's auto-scaling mechanism to help us manage Millions of customers around the world in a modern and scalable way.

Interface and work closely with various R&D Groups (Architects, Principal Engineers Developers, Product Managers).

Be part of product architectural and infrastructure design - Pay attention to both infrastructure and security aspects.

Maintaining, optimising and automating processes in a large scale of production environments.

Supporting other Engineers & Developers by providing necessary training, advice and mentorship.

Support production environments - troubleshooting and root cause analysis.

Be on an on-call rotation to respond to incidents that impact availability, and provide support for Cloud Operation Engineers

Qualifications & Experience

5 + years of experience as a DevOps/Infrastructure Engineer (at least 3 years as devops)

Expertise in Java, Python, Ruby, Bash or experience in another programming language

Experience and knowledge of CI/CD design and practice

Public Cloud, preferably GCP but AWS and Azure are good too!

Experience creating infra as code solutions using tools such as: Terraform, Azure ARM templates , Cloudformation

Experience with CI/CD tools and methodologies such as: Jenkins, ArgoCD, CircleCI, GitHub Action

Hands-on implementation of Continuous Integration and Continuous Delivery in complex environments

Proven experience working in a production environment

Solid experience implementing production-grade Kubernetes Clusters with containerized environments and microservices (Docker, Kubernetes)

Experience working with Configuration Management tools (Chef, Puppet, Ansible is an advantage)

Solid understanding of networking technologies mainly focuses on networking for clouds

Experience with Service Mesh solutions such as Anthos, Istio, Consul - Advantage

Experience with monitoring and log analysis tools such as ELK, Prometheus, Grafana, New Relic, Splunk etc. - Advantage

About you

Have a perfect communication skills especially in English

Naturally curious with a boldness to pursue aspirations as a committed lifelong learner

You have great interpersonal skills and able to communicate effectively with your team members and other teams across the business

You have an eye for detail and can apply logical thinking when managing tasks

You are super organised with the ability to work to deadlines

You are flexible, team-oriented and willing to work in a very fast-paced environment

Allergic to manual, repetitive tasks with a desire to remove Toil

Obsesses over systems performance and values simplicity over complexity

Passionate about customer user journeys

An Innate curiosity of how things work.

Why Product Madness ?

Product Madness is so much more than just a Pool table and a foosball game. We believe in an honest and transparent approach with our teammates. Company wide weekly Town Halls, All Hands and strategy meetings are just a few ways in which we encourage an open and honest path to achieving complete transparency.

Despite a pandemic, there isn't a day where we don't feel connected to one another. With frequent events, workshops, giveaways, slack coffee and donut sessions we have definitely brought on our office culture to this new virtual world of zoom calls.

We love to organize plenty of social get-togethers and action-packed activity days, be it slipping inside an inflatable bumper ball for a mad session of football zorbing or throwing caution to the wind and traversing giddy treetop rope courses at Go Ape. On top of these team-building activities, our lunch and learn workshops, not to mention the lavish Christmas and summer parties, foster that ‘work hard, play hard' mantra. Our offices are based in the heart of the metropolises of London, Lviv, Barcelona and Gdańsk surrounded by an abundance of diversity and inspiration to keep those ideas flowing."

Our Values

People First

We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re- choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

MAD for More

Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world's best games company.

Champion Together We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

Globally Inclusive

We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

Customer Focused

We always think from the customer's perspective - be it players or internal customers.

Improving their experience and joy is what drives us. Every client's success is our big win!